Frequently Asked Questions

Yes! Monticello is located directly across the street from BYU’s South Campus, so walking to class and other campus destinations is easy. Walking times vary depending on where you’re headed, but many BYU destinations are just a few minutes from the community.

Monticello sits directly across from BYU South Campus, so walking is often the easiest way to get to class. If you’re headed farther into campus, biking or driving generally takes only a few minutes. You can also hop on nearby UVX service at the Joaquin and BYU South Campus stations to get around BYU and throughout Provo and Orem.

Monticello is near UTA’s UVX bus rapid transit line, which serves BYU, downtown Provo, Utah Valley University, Orem, and the Provo and Orem Central stations. From the nearby Joaquin and BYU South Campus stations you can easily connect to other UTA routes and FrontRunner without a car.

There’s plenty of student-friendly dining around BYU and downtown Provo. Nearby favorites include Cupbop – Korean BBQ in a Cup for quick Korean-inspired bowls, Sportellis Artisan Pasta for customizable pasta, and El Gallo Giro | Mexican for Mexican favorites. BYU’s campus dining and more restaurants throughout downtown Provo are also just a short walk, bike ride, or drive away.

For quick grocery runs, South End Market is located near BYU South Campus and is especially convenient for students. For bigger shopping trips, Smith’s and Macey’s Provo offer full grocery selections, household essentials, and additional services.

Monticello offers furnished 2-, 3-, 4-, and 5-bedroom apartments and homes with both shared and select private bedroom options. Layouts include 2-bedroom, 1-bath; 3-bedroom homes with 1 or 2 bathrooms; 4-bedroom, 2-bath homes; and 5-bedroom, 2-bath homes. Floor plans vary by building, with options such as White Brick, Red Brick, Sessions, 4-Plex, and Y-Manor. You can compare every layout on our floor plans page.

Rent depends on your floor plan, building, and whether you choose a shared or private bedroom. Shared bedrooms are typically the most affordable option. Monthly utility, internet, and insurance charges are billed separately from base rent. You’ll find rates on our floor plans page and the full fee breakdown on our FAQ page. Pricing can change throughout the leasing season, so check before you apply.

Monticello’s student-housing rates are listed by individual bedroom or bed space, not as one price for the whole apartment. Your price depends on whether you choose a shared or private space and which floor plan you pick.

Monticello offers select private bedrooms along with shared-bedroom options. Bathrooms are shared within the apartment rather than attached to individual bedrooms. Private bedrooms are limited, and availability varies by floor plan.

Yes! Shared bedrooms are available in several Monticello floor plans and are one of the community’s most affordable options. Availability and pricing vary by building and leasing year.

Yes. Monticello leases individual student spaces within each apartment, with pricing listed separately for shared and private bedrooms. If a new roommate joins your apartment later, they’ll need to complete the approval process and sign a lease before moving in.

Monticello primarily offers academic-year leases, which typically run from late August through early August of the following year. Exact lease dates can vary by leasing year, so be sure to confirm them on our floor plans page or with the leasing office before signing.

Monticello’s $65 monthly utility fee covers water, electricity, sewer, gas, and dumpster/trash services. To keep the community clean, please take trash all the way to the dumpster. Bags left outside may result in a $25 per-bag fee.

High-speed fiber internet is provided at Monticello through a required $20 monthly communications fee. This fee is separate from base rent and the monthly utility charge.

Rent is due on the 1st of every month. A $75 late fee applies after midnight on the 5th, so be sure your payment is submitted before the grace period ends. A $25 fee applies to any returned payment.

Before moving in, plan for a $50 non-refundable application fee, a $100 non-refundable administrative fee, a $300 refundable security deposit, and your first rent installment. After that, monthly charges include utilities, internet, and renters liability coverage, plus parking if you choose to add it.

Yes. Renters liability coverage is required. Monticello includes a $15 monthly renters liability insurance charge, which you can replace with your own qualifying policy. Optional personal-items coverage is also available for $7 per month, and you can opt out of it if you’d prefer.

Monticello offers a heated pool, outdoor volleyball and basketball areas, a picnic space, a BBQ area, a fire pit, a community garden, bike racks, high-speed fiber internet, assigned parking options, and 24/7 app-operated laundry. Apartments are fully furnished and include central heating and swamp coolers (except basement units), and most apartments also have dishwashers. See everything on our amenities page.

Monticello offers 24/7 on-site community laundry facilities that you operate through an app, so you can do laundry whenever it fits your schedule.

Yes, parking is available, but it isn’t included in base rent. Uncovered assigned parking is $55 per month and covered parking is $65 per month. Parking is limited, and resident permits are offered on a first-come, first-served basis.

Yes! Monticello provides bike racks for residents who bike to BYU or around Provo.

Yes! Monticello hosts resident activities and keeps a community calendar in the resident portal. Shared spaces like the pool, volleyball and basketball areas, fire pit, BBQ area, and community garden also make it easy to get together with neighbors.

Monticello uses electronic door-code access for resident apartments. You’ll receive your door code as part of the move-in process. To help keep everyone secure, please don’t share your code. Sharing it carries a $75 fee. If you get locked out, a $75 lockout fee applies.

Tours at Monticello are offered in person. You can schedule a tour online or call or text the leasing office at 385-503-8906 during office hours. We give current residents 24 hours’ notice before entering an apartment, so it helps to plan your tour a little in advance. You can also browse photos in our gallery.

It’s best to apply as early as possible once leasing opens, especially if you have a preferred floor plan, room type, or roommate in mind. Because Monticello is directly across from BYU, it can fill up before the school year begins, so applying early gives you the best selection.

When you apply, you’ll need to provide basic personal and contact information. This includes your legal name, date of birth, contact information, Social Security number, current address, emergency contact, and income information. The application walks you through each step, and required fields are marked with a red asterisk (*). You may be asked additional questions along the way.

The application and approval process can sometimes be completed in just a few minutes. Processing times vary depending on the information you provide and the screening process, and some applications may need extra time to verify information or finish screening.

Yes. Monticello runs a soft credit check and a background check as part of the application process. Generally, applicants need a credit score of 650 or higher and a gross income of at least 2.5 times the monthly rent. Rental history and background screening results are also considered, and some applications may be reviewed case by case.

Yes. If you don’t meet the financial qualifications on your own, you may need a guarantor or co-signer who has a credit score of 650 or higher and meets Monticello’s financial requirements. The guarantor application fee is $50 and non-refundable. Depending on your situation, there may be other ways to qualify, such as meeting certain income requirements or, in some cases, paying an additional deposit. These options are reviewed case by case. If you’d like to start building credit while you live here, optional Boom rent reporting is available for $9.99 per month.

Yes! International students are welcome to lease at Monticello. International applicants will need a guarantor who has a valid Social Security number (SSN) and meets Monticello’s financial qualification requirements. That guarantor must stay on file for the length of the lease.

Monticello charges a $50 non-refundable application fee.

Monticello has one official move-in date for each annual lease term rather than separate move-in dates for fall, winter/spring, and summer. Move-in typically falls in late August, and you’ll find the exact date for each lease term on our floor plans page. If you need to move in before the official date, an early move-in fee of $500 applies. If you’re taking over another resident’s contract during the lease term, your move-in date will depend on the timing of the transfer.

If you need to cancel before moving in, you’ll need to transfer your contract to another qualified applicant. The new applicant must meet Monticello’s qualification requirements before the transfer can be completed, and a lease transfer fee of 85% of base rent applies. For complete details, please review the Contract Transfer Addendum included with your lease.

Since Monticello apartments are furnished, you won’t need to furnish the whole space yourself. Plan to bring personal essentials like bedding, towels, toiletries, storage items, hangers, cookware, dishes, utensils, cleaning supplies, and décor. It’s also a good idea to check with your roommates before move-in so you don’t double up on shared kitchen or household items.

Depending on the carrier and delivery method, packages are delivered either directly to your door or to Monticello’s designated mail and package lockers. Keep an eye on your tracking information for specific delivery instructions and pickup locations.

You can submit a maintenance request anytime through the resident portal. For urgent needs, Monticello also has after-hours on-call staff.

Yes! Roommate matching is available at Monticello. If you already know who you want to live with, contact the leasing office when you apply, and the team will coordinate your request based on availability. You can also add a roommate later if a space is open, but they’ll need to complete the approval process and sign a lease before moving in. If you’d like to move to a different apartment during your lease, a $250 unit transfer fee applies, subject to availability.

You’re welcome to personalize your apartment at Monticello, as long as you don’t leave permanent damage behind. Please repair any holes before move-out. Seasonal outdoor decorations are also allowed, but you may be charged if decorations leave a mess that requires maintenance cleanup.

Monticello doesn’t allow pets in its apartments, and animal violations may result in a fee of up to $200. Verified service animals and emotional support animals may be accommodated in accordance with applicable requirements. Please contact the leasing team before move-in if you need to arrange an accommodation.

Visitors may use the designated guest parking in front of the pool for stays of one hour or less. If your guest needs to park longer, contact the leasing office about a guest permit. Overnight guests need prior approval from both management and your roommates, and residents are responsible for their guests while they’re on the property.

Move-out: Before moving out, clean your apartment thoroughly, provide a forwarding address, and set up your refund account so any eligible deposit refund can be sent to you. Monticello sends a detailed move-out packet with cleaning and move-out instructions, including by email. If extra cleaning is needed after you leave, cleaning charges start at $50 per hour, and damage charges of up to $2,000 may apply.

Lease renewal: Renewals typically open early in the lease term, around October. You can renew as long as space is still available. There are no additional fees to sign a renewal lease, and your security deposit carries over to the new lease term.